Just because you can’t see your interviewer doesn’t mean a phone interview is any less daunting. Find out what it takes to stand out and master the art of verbal communication with these tips:
- Practice your “virtual handshake” – Just like when you meet someone in person, the first 15 seconds is critical to making a good impression.
- Plan – Make sure you’re somewhere quiet with no distractions and strong phone network coverage.
- Prepare – Do your homework beforehand. Know your career aspirations and how oOh! fits in with them. Keep your resume and any notes nearby for support.
- Phone a friend – Spend 10 minutes doing a mock interview with a friend and ask them for feedback, particularly on your professionalism and annunciation.
- Smile and stand up – Trust us – this works! Your smile will change your tone of voice and help you come across as enthusiastic, while standing will ensure you sound energised and professional.
- Pause. Think. Respond – Don’t be afraid to take your time. Interviewers would prefer you take 30 seconds to respond rather than jumping in with a rehearsed answer that isn’t tailored to what you are being asked.
- Follow the STAR response – (and we’re not referring to day dreaming). When responding to a question, explain the Situation & Task, the Action you took and the Result. This will ensure your answers are relevant and concise.
- Silence in OK – Interviewers will need time to write down your responses so don’t feel that you need to fill in the gap.
- Ask 1 to 2 genuine questions – These will reflect your research and reaffirm your interest in the organisation.
Whether you’re a seasoned pro or just a beginner, it never hurts to finesse your job interview skills. Read our tips for a successful face to face interview and find the confidence you need to land the job of your dreams.
- Prepare – Research the role and oOh! prior to the interview so that you can answer and ask specific questions.
- Practice – Ask a family member or friend to do a mock interview. You can research typical interview questions and prepare your answers. This will help with nerves too.
- Dress the part – Ensure that you are well groomed and dressed professionally – first impressions count.
- Arrive on time – Make sure you know how to get to the interview and arrive no more than 10 minutes early. Every interaction you have with anyone at oOh! counts so remember to act professionally as soon as you enter our offices.
- Relax and be yourself – The interviewer wants to get to know you, so be your best self.
- Smile – Use direct eye contact at all times. This will help you engage and build rapport with the interviewer.
- Listen – Carefully listen to the questions that you are being asked. That way, you are only giving the interviewer the information that they request and avoid straying away from the question.
- Ask questions – Prepare some questions beforehand to ask the interviewer. By asking questions about the job and oOh!, it shows how interested you are in the role.
- Thank you – Thank the interviewer for their time at the end of the interview.